Legal Notice Based on the Act on Specified Commercial Transactions

Company / Seller

U/M/A/A Inc.

Representative

Masakazu Hiroishi

Address

1-3-2 Minami-Azabu, Minato-ku, Tokyo, 106-0047
ESPACE TETE 001
Phone: +81-3-6812-2808

Shipping Origin

All domestic and international orders are shipped from our warehouse in Japan. International orders are fulfilled and shipped sequentially via the "WorldShopping BIZ (Zig-Zag, Inc.)" warehouse located in Japan.

Product Pricing

Displayed on each product page (All prices include consumption tax).

Shipping Fee: Sagawa Express 880 JPY, Post Mail 385 JPY

※Shipping to Hokkaido, Okinawa, and other remote islands is 2,090 JPY.

Please check the exact shipping fee displayed at checkout.

Delivery Time & Method

  • Orders are typically shipped within 1 week of payment confirmation (excluding Sundays and national holidays).
    ※Please note that delivery may be delayed during peak periods or around long holidays.
  • Pre-order items are typically shipped within 1 week after the product arrives at our warehouse (excluding Sundays and national holidays).

Returns & Exchanges

We do not accept returns or exchanges for reasons other than defective products or incorrect delivery (including convenience-based returns).

Please inspect your items immediately upon arrival. In the event of a defect or incorrect item, contact us via the inquiry form within 7 days.

We will review the condition of the product and provide instructions on how to proceed.

※As a general rule, we will provide a replacement of the same product.

Additional Fees

  • Shipping fee
  • Transaction fee (for Convenience Store payments)
  • ※For international shipping, customers are responsible for any customs duties, taxes, and brokerage fees incurred.

Payment Methods

  • Credit Card (VISA, Mastercard, American Express, JCB, Diners Club)
  • Amazon Pay
  • Convenience Store Payment (Must be paid within 7 days of order. Orders will be cancelled if payment is not received by the deadline.)

Contact Information

Please reach out to us using the form below:

Inquiry Form

※We will respond within 2–3 business days.
Business Hours: 11:00 AM – 6:00 PM JST
Closed on Saturdays, Sundays, and National Holidays