Legal Notice Based on the Act on Specified Commercial Transactions


Company / Business Operator

U/M/A/A Inc.

Representative

Masakazu Hiroishi

Address

ESPACE TETE 001, 1-3-2 Minami-Azabu, Minato-ku,
Tokyo 106-0047, Japan
Phone: 03-6812-2808

Shipping Origin

All domestic and international orders are shipped from warehouses in Japan. International shipments are processed sequentially from the "WorldShopping BIZ (Zig-Zag, Inc.)" warehouse located in Japan.

Product Prices

Displayed for each product (all prices include tax)

Shipping Fee: Yamato Transport 880 JPY, Post Delivery 385 JPY

* Shipping to Hokkaido, Okinawa, and other remote islands is 2,090 JPY.

For details, please check the shipping fee displayed at checkout.

Delivery Time and Method

  • Usually shipped within 1-3 business days (excluding Sundays and holidays) after payment confirmation.
    * Please note that delivery may be delayed during periods of high order volume or around consecutive holidays.
  • Pre-order items are usually shipped within 1-3 business days (excluding Sundays and holidays) after the product arrives in stock.

Return Policy

Please note that we do not accept returns or exchanges for reasons other than defective products or incorrect delivery (including customer convenience/change of mind).

Please be sure to check the condition of the product immediately upon arrival. If there is a defective product or incorrect item, please contact us via the contact form within 7 days.

We will check the condition of the product and guide you on how to proceed.

* As a general rule, we will exchange it for the same product.

Required Fees other than Product Price

  • Shipping fee
  • Payment processing fee (for convenience store payments)
  • * For international shipping, the recipient is responsible for separately paying customs duties, various taxes, and customs clearance fees.

Payment Methods

  • Credit Card (VISA, Mastercard, American Express, JCB, Diners Club)
  • Amazon Pay
  • Convenience Store Payment (Please pay within 7 days from the order date. If the payment deadline passes, the order will be treated as canceled.)

Contact Information

Please contact us using the form below

Contact Form

* We will reply within 2-3 business days.
Business Hours: 11:00 - 18:00
Closed: Saturdays, Sundays, and public holidays